By insightVAS - Wed Mar 07, 11:10 am

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Nuance's 'Dragon Voicemail to Text' powers Alltel's 'Voice2Text service'

Alltel Wireless and Nuance Communications have announced that Nuance’s Dragon Voicemail to Text is powering Alltel’s Voice2Text service. With Voice2Text, mobile phones on the Alltel network can receive transcribed voice messages as text messages delivered directly to the subscribers’ message inbox.

“Carriers like Alltel need innovative voice services that meet the demands of dynamic mobile consumers,” said John Pollard, vice president and general manager, voice-to-text services, Nuance Mobile. “Dragon Voicemail to Text takes a must-have service like voicemail and delivers it with the speed and convenience required in today’s messaging environment.”

Alltel’s Voice2Text service greatly simplifies the voicemail experience. Customers can now read their voice messages as texts right on their mobile phone without the need for passwords or voice prompts. And because it’s a text message, subscribers can quickly and easily respond to friends, family or colleagues via text. Voice2Text features the same accurate and reliable Dragon voice recognition technology used in the renowned Dragon Mobile apps and Dragon NaturallySpeaking. Messages can be stored or forwarded, and subscribers can still hear the original voicemail recording if needed.

“Our subscribers love the simplicity of our Voice2Text service. They can quickly and easily respond to their messages without having to wait or listen to voice prompts,” said Scott Moody, Alltel vice president of marketing, Alltel Wireless.

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