08:43 am - Thursday 27 April 2017

TDSAT rejects petitions of telecos on VAS procedures

By Parvina Purkayastha - Sat Nov 03, 12:40 pm

In a big blow to the telecom operators, sector tribunal Telecom Dispute Satellite Appellate Tribunal (TDSAT) on friday, November 2nd 2012 has rejected the petitions of telecom operators filed against the regulator Telecom regulatory Authority India (TRAI) which had issued guidelines on usage of  Value-Added-Services (VAS).

In favour of  TRAI’s guidelines for VAS procedures, the telecom operators have been granted three months time to implement the TRAI guidelines on VAS. Till that time no action would be taken against them.

In July 2011, TRAI had directed the telecom operators that would have to take confirmation from their customers through SMS, e-mail, fax or in writing within 24 hours of activation of VAS. While issuing the guidelines it also said operators could charge only after confirmation is received from their customer and if not, the service should be discontinued.

After 412 days of  the order by TRAI, GSM body Cellular Operators Association of India (COAI) and CDMA body Association of Unified Telecom Service Providers of India (AUSPI) had opposed TRAI’s guidelines terming TRAI’s directive on VAS as “unreasonable, unwarranted and without application of mind.”

When COAI and AUSPI filed the petition on September 2012, COAI spoke to insightvas and said that seeking an “explicit consent”  for the Value added services (VAS) was an impractical and not in tune with the ground realities, especially in the rural areas. 

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